Trip Advisor.com TripAdvisor.com is our main online guest review book.It is unbiased, We are not allowed to delete / modify any reviews.We are only allowed to post managerial responses to reviews.
We Kindly Request All Customers to visit this site
after their stay and post a review
Things to Remember about TripAdvisor Ranking and Reviews
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Pacific Club Resort Hotel IS officially ranked as 3.5 Stars, but for a lot of folks it feels like 5.
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TripAdvisor Rank IS mostly based on customer assessment of how well we met the customer's expectations compared to the information we present in our website and advertising; That means you could give us all " 5 " ratings if we met your expectations.
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Our TripAdvisor rank IS NOT a Michellin Star Rank
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TripAdvisorHELPS NEW CUSTOMERS decide if our Resort is the right place for them to stay. Everyone has different needs and therefore we kindly ask you to help prospective future customers to make their decision by posting real feelings and information in your text review. This helps to insure we will have nothing but happy customers. THX.
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We have no control over reviews posted, and from time to time we are subjected to reviews posted by agents of jealous competitors, and people who have personal problems or can't read very well :) We're just a family owned and operated small hotel with real nice rooms for the money, I designed and built Pacific Club as an opportunity for my simple friendly family members and our simple friendly staff to have an opportunity for a better life, sometimes folks confuse that with the all out profit making intentions of large hotel chains and then shag us for not hiring Benz driving managers etc. Anything you don't like, we 're happy to try and fix it for you. When you're in the hospitality business, there's nothing which makes you more happy than happy customers :)
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Please note that if you take the time to post a review, Trip Advisor will send a verification mail to confirm you are the real person. So please don't forget to check that mail and click the verification link or your time will have been wasted :(
As with all customer service based businesses, We Depend on Feedback to improve So if you have a Suggestion / Complaint, Please Contact Me "Uncle Eric" by Clicking Here